Privacy Policy

This Privacy Notice applies to your use of and any communications between us on this website and any social media platforms used by Nicola Jane Cupcake Bouquets.

The use of this website and any social media platforms, or submitting to/agreeing to submit your personal data is taken that you having read and accepted the terms of this Privacy Notice.

Nicola Jane Cupcake Bouquets is committed to protecting the personal information and privacy of all visitors, customers and subscribers to this site.  The below Privacy Notice outlines how we may collect, process, use and store personal information given by you and all choices available to you regarding this information.  No information is shared with any third parties unrelated to Nicola Jane Cupcake Bouquets services.

Nicola Jane Cupcake Bouquets will not collect sensitive information about you without your specific consent.

What Information Is Collected From You

The type of information we collect from you may include:

  • Name
  • Address
  • Email
  • Telephone Number/Mobile Number
  • Credit/Debit Card Details
  • Other personal information relating to your order, e.g. delivery address or contact details of a friend or family member we may need to liaise with.

Security

Any and all information submitted to us is kept protected and secure.  Under the terms of any law or court order, we are required to disclose this information to the appropriate law enforcement agency, organisation or regulator.

We do not store or keep any personal details for longer than needed to carry out our services requested by you.

You have the right to request details of any personal information that is held about you under the Data Protection Law. 

Whilst we will always do our utmost to keep your data secure, the internet is not always a safe and secure platform and transmission of information is not always safe.

Cookies

Cookies are information files sent to your computer and stored on the hard drive.  Many websites use cookies to remember users’ email addresses and/or login details.  Cookies help with the functionality of a website.  Nicola Jane Cupcake Bouquets uses cookies to identify you from other users.  This information collected can be used to identify you, unless your browser settings are adjusted to not accept cookies.

Use Of Personal Data

Your information enables Nicola Jane Cupcake Bouquets to provide you with your requested services from us, and to process any orders.  We may also contact you from time to time to inform you of various products and services that we believe may be of interest to you if you have joined out mailing list.

When third party personal information is given – so that, for example, a delivery can be made – we will not use this third party information for anything other that the specific purpose by which it was given.  We may contact them to check that our services were satisfactory to them, and if they wish to be added to our mailing list.

When paying for products or services on our website, we use stripe.com and PayPal for all transactions.  We can therefore access the details you share with PayPal when making a purchase on our website.  Please refer to PayPal privacy policy for details of how this information is protected and stored.

On occasion, in order to complete and order delivery, information may be disclosed with trusted individuals or third parties who help us in a professional way to carry out our business.  This may include even planners, venue staff, florists, couriers and taxis.  We ensure that all third parties are trusted and take appropriate security measures.  All personal data is treated confidentially.

Changes & Updates

Any changes or updates to this privacy policy will be posted to the website.  Please be sure to check on the policy occasionally to keep up to date with any changes made.

Unsubscribe

You may have subscribed to the mailing list to be kept informed of any offers or new products that may be of interest to you.  Please be aware that you are free to unsubscribe at any time, and that on doing so any data we hold will be withdrawn and deleted.  This may affect any current transactions and we will not be able to send you any special offers or inform you of any new services.  Not only that, we will be sorry to see you go!

Contact Us

We are always happy to hear from you! You can email nicolajanecupcakebouquets.co.uk at any time with any comments, requests or queries.